Thank you for shopping with Smart Joy India! We aim to provide a smooth and efficient shopping experience for our customers. Please review our shipping policy below:
-
Processing Time: Orders are processed within 1-2 business days of receipt. You will receive an order confirmation email once your order is placed, and a shipping confirmation email with tracking information once your order has been dispatched.
-
Delivery Time: Standard delivery time is 5-7 business days, depending on the destination. Please note that delivery times may vary based on your location and any unforeseen circumstances, such as weather or postal delays.
-
Shipping Rates: Shipping charges will be calculated at checkout based on your location and the size of your order. We offer competitive rates to ensure the best value for our customers.
-
Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this to track your shipment online for real-time updates.
-
Delivery Issues: If there is a delay or any issue with your delivery, please contact our customer service team at [support@smartjoy.in] and we will assist you in resolving the matter as quickly as possible.
We strive to ensure timely and safe delivery of your order. Thank you for choosing Smart Joy India, and we look forward to bringing joy to your home!